General Information

Visa Useful Websites

Nationals of the following countries are allowed up to 30 days of visa-free sojourn for tourism or visitation (Exceptions: Canada is allowed up to 6 months, and United States, Australia, Hong Kong, Slovenia, and Japan are allowed up to 90 days.)



Continent Countries
Asia or Regions
(6 Countries)
Brunei (30 days), Hong Kong (90 days), Indonesia (diplomatic and official, 30 days), Japan (90 days), Macau (90 days), Taiwan (90 days)
America
(7 Countries)
Argentina (30 days), Canada (6 months), Ecuador (30 days), Guyana (30 days), Honduras (30 days), Paraguay (30 days), United States (90 days)
Europe
(11 Countries)
Albania (30 days), Andora (30 days), Bosnia-Herzegovina (30 days), Croatia (90 days), Cyprus (30 days), Monaco (30 days), Montenegro (30 days), San Marino (30 days), Serbia (90 days), Slovenia (90 days), Vatican (30 days)
Oceania or Regions
(14 countries)
Australia (90 days), Fiji (30 days), Guam (30 days), Kiribati (30 days), Marshall Islands (30 days), Micronesia (30 days), Nauru (30 days), New Caledonia (30 days), Palau (30 days), Samoa (30 days), Solomon Islands (30 days), Tonga (30 days), Tuvalu (30 days), New Zealand (90 days)
Middle East and Africa
(11 countries)
Brunei (30 days), Hong Kong (90 days), Indonesia (diplomatic and official, 30 days), Japan (90 days), Macau (90 days), Taiwan (90 days)

For all other citizens, a visa must be obtained prior to arrival in the Republic of Korea. If you require a visa to visit Korea, please check with your local embassy of the Republic of Korea or consulate to obtain the necessary documents. In addition, please allow enough time to process your visa. For more information on the visa process, click here.



Tipping & VAT (Value Added Tax)

Tipping is not regular practice in Korea.
Value-added Tax and service charges are usually included in the consumer price. However, some hotels and luxurious restaurants may not be inclusive of service charges and VATs.



Mobile Phone (Roaming)

Rent mobile phones or apply for roaming services at Incheon and Gimpo Airports. For more information, please visit the website of each service provider.



Electricity

Voltage: 220V
The outlet has 2 round holes and also used in France, Germany, Austria, Greece, Turkey and many other countries.
In case you don't have multi-adapter, you can buy one at the airport/the duty free shops/convenience stores or borrow from the hotel's front desk.



Emergency & Useful Contacts in Korea

Emergency calls (24 hours)
- Police: 112
- Fire & Ambulance: 119
- Emergency Medical Information Center: 1339
- Local Telephone Number Guide: 114


For visitors from overseas
- Seoul's Dasan 120 Call Center: 120 (for foreign language: 09:00-19:00)
- Seoul Global Center: 1688-0120 (09:00-18:00, weekdays only)
- Korean Tourism Organization Information: 1330 (24 hours)


Medical Care
- International Medical Center at Yonsei Sinchon Severance Hospital: +82-2-2228-5880
- International Health Care Center at Seoul National University Hospital: +82-2-2072-0505
- International Health Care Center at Seoul St. Mary's Hospital: +82-2-590-2932



Internet Access

Free Wi-fi
- At Coex: Choose "COEX Free Wi-Fi Zone" on your mobile device.
- At Coex Mall: Choose "Public Wi-Fi Free" on your mobile device.




Business Hours (at Coex Mall)

Bank

Woori Bank - Operating Hours: 09:00-16:00 (weekdays only)
- Location: Trade Tower (1F), Coex
Shinhan Bank - Operating Hours: 09:00-16:00 (weekdays only)
- Location: Near South Gate 2 (1F), Coex
Kookmin Bank - Operating Hours: 09:00-16:00 (weekdays only)
- Location: Near Megabox theater (B1F), Coex

Post Office

Korea Post - Operating Hours: 09:00-18:00 (weekdays only)
- Location: Near Megabox theater (B1F), Coex

Shopping Center

Starfield Coex Mall - Operating Hours: 10:30-22:00
* Some store hours may vary.
Lotte Duty Free - Operating Hours: 09:30-21:00
Hyundai Department Store - Operating hours: 10:30-20:00 (weekdays)
10:30-20:30 (weekends)

Pharmacy

PharmEX - Operating Hours: 10:00-22:00 (weekdays only)
- Location: Near Megabox theater (B1F), Coex

Convenience Stores

GS25, CU, Seven Eleven etc. - Operating Hours: 24 hours

For more information, please click >>